Questions about Payment

  • Which payment methods does Victorinox offer?

    You can pay by credit card, PayPal, advance payment and invoice.

    In individual cases, we reserve the right to exclude certain payment types. Payment in installments is not possible.

    As part of the credit check, if necessary, a data exchange will be conducted with the following service:
    infoscore Consumer Data GmbH
    Rheinstrasse 99
    76532 Baden-Baden

    It goes without saying that we treat all personal information as strictly confidential.

  • Payment by credit card

    You can pay by MasterCard, Visa or AMEX. We only charge your credit card account on the date of shipment. All payment information submitted is entirely secure from third party access. We use the latest technology to protect your data and encrypt all of your information with a secure SSL connection.

    Banks may charge fees for international credit card transactions. The amount of the fees may vary depending on the bank and the type of transaction. It is possible that your bank may charge additional fees that are not charged by Victorinox. We recommend that you check the fee policy with your credit card issuer before placing your order.

  • Payment by PayPal

    You can pay securely through the online payment service PayPal. If you select PayPal as your payment method, we will redirect you to the PayPal website. There you log in with your personal PayPal access information and make your payment without disclosing your payment information to us. We are directly informed about the receipt of your PayPal payment, making it possible to immediately begin processing your order for shipment. For more information about PayPal, see www.paypal.de.

  • Advance payment

    In the case of advance payment, you transfer the outstanding amount within 5 days to our account at Postbank Stuttgart, 70327 Stuttgart:

    IBAN: DE17 6001 0070 0954 3707 07
    Account holder: PVS on behalf of Victorinox Retail AG
    Sort code (BLZ): 60010070
    Account No.: 954370707
    Bank Identifier Code (BIC): PBNKDEFFXXX

    Please don't forget to include the order number. We will ship your ordered items within 1-3 days after receipt of payment. Should the amount not be credited to our account within 5 days, we will have to cancel your order.

  • Payment by invoice/bank transfer

    Your delivery contains an invoice. Please transfer the invoice amount within 14 days to our account at Postbank Stuttgart, 70327 Stuttgart:

    IBAN: DE17 6001 0070 0954 3707 07 
    Account holder: PVS on behalf of Victorinox Retail AG
    Sort code (BLZ): 60010070
    Account No.: 954370707
    Bank Identifier Code (BIC): PBNKDEFFXXX

    Please also provide your name along with the invoice number, so that your payment can be correctly assigned.

  • Can I change my payment method after my order has been placed?

    No, unfortunately that is not possible.