Swiss Army Knives Product Support

Repair Service

If your pocket knife or tool needs to be repaired, please send it to our repair center or contact your local retailer. All products covered by warranty will be repaired and shipped back to you free of charge.

A service charge may apply for repairs or servicing not covered by the warranty.

Spare Parts and Accessories

If you would like to replace parts or customize your knife with a selection of accessories, please visit the link below for a range of available spare parts from Victorinox or authorized online retailers

Lifetime Warranty

Victorinox AG guarantees all knives and tools to be of first class stainless steel and also guarantees a life time against any defects in material and workmanship (save for electronic components 2 years). Damage caused by normal wear and tear, misuse or abuse are not covered by this guarantee.

Frequently Asked Questions

We are happy to provide you with answers to our most frequently asked questions.

Download Instructions

Our comprehensive guide includes step-by-step instructions to help you get the most out of your product.

Care Tips

Regular cleaning and oiling are important for our Swiss Army Knives in order to function properly.

Still need help? Contact us