Shipping is free for orders over 1,000.00 MXN VAT included. For orders below 1,000.00 MXN, we charge a fee of 130.00 MXN for shipping and handling costs within República Mexicana. Returns are free of charge for you.

We will deliver to any desired address in República Mexicana. A delivery address that deviates from your home address is not a problem, you can also specify your office address.

If not otherwise stated for the respective product, our shipping partner will deliver your order within 3 to 5 business days to your selected address in República Mexicana. Please note that weekends and holidays will affect the delivery time.

If your product arrives damaged (dents, scratches, etc.), you must notify us within 2 business days of the delivery date at ventas.mx@victorinox.com. If damages are not reported within the specified period, the company will not be responsible

Your tracking information will be sent once it is registered by the service of delivery, this period may take from 24 to 48 business hours after the time of purchase. If you do not receive it, you can contact us at ventas.mx@victorinox.com with your order number to request the information.