Spare Parts For Your Travel Gear

If you need to replace the wheels on your bag, please send us an email at service.travelgear.ch@victorinox.com with the following information:

'* The style number of your bag (STYLE # 30333501, STYLE # 600617, for example). You will find the style number information on a fabric label (usually black with white or blue lettering) sewn inside the product: - For luggage - the label is usually sewn inside the main compartment - For bags (backpacks or computer bags - the label is sewn inside the computer compartment or other main zippered compartments.

'* Your contact information including your full name, your email address, a daytime phone number and your shipping address.

We will be pleased to ship you these wheels free of charge.