Swiss Army Knives Product Support

If your knife/tool needs repair, please get in contact with your local retailer or send the knife/tool well packed directly to our repair department in Tokyo. More information can be found in the following document:

• Checklists for Repairs and Services for customer from Japan (PDF)

Victorinox AG guarantees all knives and tools to be of first class stainless steel and also guarantees a life time against any defects in material and workmanship (save for electronic components 2 years). Damage caused by normal wear and tear, misuse or abuse are not covered by this guarantee.