I.N.O.X. V

用戶評論

Hekt 來自 Switzerland, 02.06.2023

Hervorragend

Bestellabwicklung, Zahlung, Lieferung alles Hervorragend. Hoffen, dass das immer so bleibt.

• 是，我推薦此產品。
• 6 將此投票為有幫助
• 這是否有幫助？是不

AmyO 來自 Canada, 04.03.2022

Impossible to repair

I was so happy with this watch until the crown broke just short of 2 years of owning it. I was very disappointed to learn that the crown is not covered under the warranty. I was even more disappointed to learn that my local watchmaker could not do the repair because Victorinox would not send the required piece to him. This would have been fine if Victorinox had an authorized repair shop in my city. But they don’t. The only authorized repair shop in Canada is in Ontario, which is across the country from me. I spent $40 to ship the watch out to Ontario. I spoke to someone from the repair department before shipping out the watch to tell them I would be doing so for the purposes of a crown replacement. You would think that at that time, the repair associate could have mentioned that they had no crowns in stock AND that there is an supply issue/major delay for getting these crowns, but they did not. Instead, after shipping the watch, I received a call a few weeks later to let me know that it would cost $120 repair (which I would have been happy to pay), but there are no crowns in stock and it will be many months before they receive more. So my broken watch is now on its way back to me. What a waste of my time and money. Would not buy from Victorinox again based on this experience.

• 159 將此投票為有幫助
• 這是否有幫助？是不