Cutlery Product Support

If your kitchen knife or utensil needs servicing, please send it to our repair center or get in contact with your local retailer. All products covered by warranty will be repaired and shipped back to you free of charge.

A service charge may apply for repairs or servicing not covered by the warranty

Victorinox AG guarantees all knives and tools to be of first class stainless steel and also guarantees a life time against any defects in material and workmanship (save for electronic components 2 years). Damage caused by normal wear and tear, misuse or abuse are not covered by this guarantee.

Our comprehensive guide includes step-by-step instructions to help you get the most out of your product.

Click here to see a range of tips on caring for your kitchen knives.