We are happy to answer your questions

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Frequently asked Questions

FAQ SWISS ARMY KNIVES

FAQ CUTLERY

FAQ TRAVEL GEAR

FAQ WATCHES

FAQ FRAGRANCES

Contact

IMPORTANT NOTICE: If you are based in the United States, United Kingdom, France, Germany, Austria, or Switzerland, please switch to the contact form on the respective website. Do NOT use the one below.

Contact us via phone

General Questions

Mon - Fri:
07:30 - 12:00 & 13:30 - 17:30
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Victorinox AG
Schmiedgasse 57
CH-6438 Ibach-Schwyz
Tel. +41 41 818 12 11

Product Questions

Mon - Fri:
08:00 - 12.00 & 13:30 - 17:00


Swiss Army Knives & Cutlery
Tel. +41 41 818 11 99

Travel Gear
Tel. +41 41 818 18 21

Watches
Tel. +41 41 818 12 00

Repair Inquiries

Mon - Fri:
08:00 - 12.00 & 13:30 - 17:00


Swiss Army Knives & Cutlery
T​​​​el. +41 41 818 11 99

Travel Gear
Victorinox AG Reparaturen-Abteilung Reisegepäck, Ibach-Schwyz
Tel. +41 41 818 18 21

Watches
V​​​​​ictorinox Watch Repair Center, Delémont
Tel. +41 32 421 49 19

Online Shop

Mon - Fri:
08:00 - 18:00 (GMT+1)

Sat:
08:00 - 12:00 (GMT+1)

Tel. +41 41 818 11 96