If your bag or backpack needs repair or maintenance, please send it to our repair center or contact your local retailer. All travel gear covered by warranty will be repaired and shipped back to you free of charge.
A service charge may apply for repairs or servicing not covered by the warranty.
Send to our Victorinox Repair Center
Pack up your travel gear securely (e.g. in a cardboard box) and send it directly to our repair center after completing the online form below.