We are happy to answer your questions

Before you contact us via e-mail, we recommend that you visit our Service section.

Do you have a question regarding one of our products? Please check out the Product Support section, where you will find answers to the most frequently asked questions about our Swiss Army Knives, Household and Professional Knives, Watches, Travel Gear and Fragrances products.

To find a service/repair center nearby, please use our Repair Center Finder.

If you haven't found what you were looking for, please contact our local subsidiaries directly or contact Victorinox Headquarters via the contact form below.

Contact

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Address

Victorinox Hong Kong Limited
​​​​​​​
12/F., The Rays, 
71 Hung To Road, 
Kwun Tong, Kowloon

Victorinox Hong Kong Ltd.

12/F, The Rays, 71 Hung To Road, Kwun Tong, Kowloon  九龍 觀塘鴻圖道71號瀝洋12樓
Kwun Tong

+852 2345 0211

info.hk@victorinox.com

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Victorinox Customer Service Centre (By appointment only)

Unit A1, 2/F., Goldlion Holdings Centre, 13-15 Yuen Shun Circuit  新界沙田小瀝源源順圍13-15 號金利來集團中心二樓A1室
Shatin

+852 3101 2933

cs.hk@victorinox.com

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